Billing Information

At Medical City Children’s Urgent Care we understand that health care billing is complicated and overwhelming at times. If you feel that you have been billed incorrectly, or have any questions regarding your bill, please contact our billing department, at (972) 745-7500 Mon - Fri: 8:00am - 5:00pm.

If you would like to pay your bill, please choose one of the convenient options below.

Pay by phone

You may contact our billing department at (972) 745-7500 Mon - Fri: 8:00am - 5:00pm and give your credit card information over the phone.

Pay by mail

Payment in the form of checks may be mailed to Medical City Children’s Urgent Care at PO Box 742091, Atlanta, GA 30374-2091. Please do not send cash in the mail.

Pay in person

Payment can be made in person at any of the Medical City Children's Urgent Care locations during normal clinic hours of Mon - Fri: 4:00pm - 11:00pm and Sat & Sun: 11:30am - 8:00pm.

Insurance Information

Medical City Children’s Urgent Care has contracted our physicians and/or clinic with the following plans. If you feel you have been billed out-of-network incorrectly please contact our billing department at (972) 745-7500 Mon - Fri: 8:00am - 5:00pm.

  • Aetna HMO/PPO
  • Blue Cross Blue Shield PPO
  • Champus/Tricare Standard
  • Cigna Healthcare
  • Humana
  • United Healthcare
  • PHCS
  • City of McKinney

Please note that health insurance is intended to cover some, but not all of the cost of your child's health care. Most plans require co-payments, deductibles and/or co-insurance expenses, which must be paid by the patient. It is important for you to become familiar with your insurance policy and understand what services your policy covers. This will allow you to receive the maximum benefits of your specific insurance plan. Please bring your child's insurance card with you to each visit.

Please note that contracts are subject to change without notice. Insurance directories may not provide the most current provider listings. Please contact your insurance company with questions regarding your plan participation. This list is provided for informational purposes only and does not guarantee payment of medical claims.