Accepted Insurance Plans
Medical City Children’s Urgent Care accepts the following types of insurance plans. If you feel you have been billed out-of-network incorrectly please contact our billing department at (972) 745-7500 Mon - Fri: 8:00am - 5:00pm.
- Blue Cross Blue Shield TX (PPO, HMO)
- Blue Cross Blue Advantage
- Cigna (All Plans except Medicare)
- Humana (Choicecare Network)
- Superior HealthCare & AmBetter (HIX)
- United Healthcare
Please note that health insurance is intended to cover some, but not all of the cost of your child's health care. Most plans require co-payments, deductibles and/or co-insurance expenses, which must be paid by the patient. It is important for you to become familiar with your insurance policy and understand what services your policy covers. This will allow you to receive the maximum benefits of your specific insurance plan. Please bring your child's insurance card with you to each visit.
Insurance contracts are subject to change without notice. Insurance directories may not provide the most current provider listings. Please contact your insurance company with questions regarding your plan participation. This list is provided for informational purposes only and does not guarantee payment of medical claims.
How to Pay Your Bill
At Medical City Children’s Urgent Care we understand that health care billing is complicated and overwhelming at times. If you feel that you have been billed incorrectly, or have any questions regarding your bill, please contact our billing department, at (972) 745-7500 Mon - Fri: 8:00am - 5:00pm.
Pay by phone
You may contact our billing department at (972) 745-7500 Mon - Fri: 8:00am - 5:00pm and give your credit card information over the phone.
Pay by mail
Payment in the form of checks may be mailed to Medical City Children’s Urgent Care at PO Box 742091, Atlanta, GA 30374-2091. Please do not send cash in the mail.
Pay in person
Payment can be made in person at any of the Medical City Children's Urgent Care locations during normal clinic hours of Mon - Fri: 4:00pm - 11:00pm and Sat & Sun: 11:30am - 8:00pm.